Return Policy – Hassle-Free Returns in 30 Days

DogsAntibiotics.com is committed to your satisfaction. If you need to return an order, please review the guidelines below to ensure a smooth, speedy process.

Return Eligibility

• Returns are accepted within 30 days of purchase.
• Products must be unused, unopened, and in original packaging.
• Temperature-sensitive or opened medications are not eligible for return.
• Damaged or incorrect items must be reported within 48 hours of delivery.

How to Initiate a Return

1. Email support@dogsantibiotics.com with your order number and reason for return.
2. If your request meets eligibility, we’ll reply with a Return Authorization (RA) number and step-by-step instructions.
3. Ship the item back using a trackable method. Return shipping costs are the customer’s responsibility unless the return is due to our error.

After We Receive Your Return

• We inspect the item to confirm it’s unopened and in original condition.
• Once approved, we’ll notify you via email and proceed with the next step (refund or replacement per your request).

Non-Returnable Items

• Opened or partially used dog-antibiotic medications
• Gift cards or promotional items
• Products not purchased directly from DogsAntibiotics.com

Need Assistance?

Email: support@dogsantibiotics.com
Phone:
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern)
Address:

For details on refunds once a return is approved, please see our Refund Policy.